Privacy policy

Privacy Policy

Effective Date: 01/01/2026

At Trade Routes LLC ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (traderoutes.games), make a purchase, or participate in our in-store events.

1. Information We Collect

We collect information that you provide directly to us when interacting with our store and website, including:

  • Personal Identifiers: Name, billing address, shipping address, email address, and phone number.
  • Payment Information: Payment details processed securely through our third-party payment processors.
  • Verification Data: Government-issued photo ID information presented during in-store order pickups to verify identity and prevent fraudulent chargebacks.
  • Tournament & Event Data: Account identifiers required for proprietary tournament pairing and reporting software (e.g., Wizards Accounts, Companion App data, Play! Pokémon IDs).

2. Cookies and Tracking Technologies

We, along with our third-party service providers, may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website. This includes the future integration of analytics and marketing tools (such as Google Analytics, Meta Pixel, or similar services) to help us analyze traffic, understand user behavior, track marketing campaign performance, and improve your overall browsing experience. You can control or disable cookies through your browser settings, though doing so may affect certain functionalities of our website.

3. How We Use Your Information

We use the collected information to:

  • Process, fulfill, ship, or stage your retail and pre-order purchases.
  • Manage event registrations, track attendance, and legally enter you into tournament pairings.
  • Communicate updates regarding your orders, pre-order allocations, or event statuses.
  • Analyze website usage trends and optimize our online store operations.

4. Event Media Release & Promotional Use

By purchasing a ticket to, registering for, or participating in any in-store event hosted by Trade Routes LLC, you grant us explicit permission to capture and utilize your likeness.

Media Consent: You acknowledge and agree that photography, audio recording, and video recording may occur during our events. By attending, you grant Trade Routes LLC a perpetual, royalty-free, worldwide license to use, reproduce, and publish any such photographs, video footage, or audio recordings featuring your likeness, voice, or appearance in our promotional materials, website, social media channels, and marketing campaigns. If you do not wish to be photographed or recorded, please notify a store employee at the registration counter prior to the start of the event.

5. Information Sharing and Disclosure

We do not sell your personal information. We only share your data with trusted partners to facilitate our operations, including:

  • Payment Processors: To securely handle transactions, refunds, and applicable processing or restocking fees.
  • Shipping Couriers: To generate labels and deliver your packages via USPS, UPS, or FedEx.
  • Tournament Software Providers: To report match pairings and official event outcomes as mandated by official gaming leagues.
  • Analytics and Marketing Partners: Third-party service providers we may engage to analyze web traffic and optimize our marketing efforts.
  • Legal Compliance: When required by law or to protect against fraudulent transactions and chargebacks.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, please note that no electronic transmission or digital storage method is 100% secure.

7. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@traderoutes.games
Address: 5625 E 41st St, Tulsa, OK 74135